Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: February 17, 2026

Introduction

Lumina Consulting Limited ("we," "our," or "us") operates the ExitPro platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ExitPro platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

We collect the following personal information:

  • • Name and contact information
  • • Email address and phone number
  • • Company and professional details
  • • Payment and billing information

Usage Information

We also collect usage information including:

  • • Platform usage patterns and preferences
  • • Search queries and interactions
  • • Technical data (IP address, browser type)
  • • Performance and error logs

How We Use Your Information

We use your information for the following purposes:

Service Provision

To provide, maintain, and improve our ExitPro platform and services.

Communication

To communicate with you about updates, support, and important notices.

Analytics

To analyze usage patterns and optimize user experience.

Security

To protect against fraud and ensure platform security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • • Service providers who assist in operating our platform
  • • Legal requirements and law enforcement requests
  • • Business transfers in case of merger or acquisition
  • • Protection of rights, property, or safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls and authentication mechanisms protect your data.

Your Rights and Choices

Access & Control

You have the right to:

  • • Access your personal information
  • • Update or correct your data
  • • Request deletion of your data
  • • Opt-out of communications

Data Portability

You can also:

  • • Export your data
  • • Transfer to another service
  • • Download your information

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Lumina Consulting Limited

Location: Hong Kong

Email:team@exit-pro.ai

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.